Version: 4.11 | Cost: In App Purchases

Level 3 - Condition Management
Country: US
Category: First Aid, Clinical Reference
Released: 22/10/2014
Updated: 26/03/2020
Version: 4.11
Size: 38mb
Developer: humetrix
Reviewed On: 19/05/2020
This App achieved an ORCHA score of 80%.

It was assessed as a Level 3 App. These apps can be focused on general health or supporting specific health conditions. They may collect data and they may have a number of more advanced features. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focused we also assess their compliance in the Clinical Effectiveness as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Privacy
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Clinical Assurance
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User Experience
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Developer description
The SOS QR app will help you be prepared and stay safe during an emergency, either at home or when traveling, with: a one-touch SOS and OK buttons that alert your emergency contacts with your GPS location, an emergency record attached to a personal QR code that lets emergency responders view your critical health information in their own language. EMERGENCY RECORDS SOS QR allows you to create emergency records for multiple profiles, with easy entry of emergency medical and contact information. SOS QR creates two versions of the emergency record for each profile: (1) a private one accessed from the SOS QR app itself, for you to edit or share in person (eg, in an emergency room), and which has all detailed information viewable; and (2) a public, de-identified online version published to a secure Humetrix SOS QR server so that it is available to emergency responders who scan the record’s QR code when you are incapacitated and cannot open your phone. By default, the public version of the emergency record is de-identified so that information which could identify you – such as Last Name or Date of Birth – do not appear in the record. You can show any of the hidden fields so that they do appear in the public version of the record. Emergency records include different categories-of-information for you to use as needed: Personal Details, Spoken Languages, Emergency Contacts, Authorized Representative, Primary Physician, Insurance Details, Allergies, Immunizations, Medical Conditions, Medications, Other Health Info, Implanted Devices, and Special Needs. Enter pertinent information in each category for your emergency record. You should include any vital information in an emergency situation like a life-threatening allergy so that emergency medical personnel will know about it. It is important to fill out the Emergency Contacts section with the name and contact information of the person(s) you want to be directly alerted in case of an emergency. You can add as many emergency contacts as you like for a given Profile. Some fields in a few of the categories are masked so that the public version of the record is de-identified. To unmask any of these fields, simply tap the red-shield icon next to the field. MEDICAL CONDITION QUALITY OF CARE GUIDELINE NOTIFICATIONS As you enter a common chronic medical condition (e.g. asthma or hypertension), SOS QR will automatically let you know of the recommended quality-of-care guideline for this condition, so that you know about the standard of care for each condition, and can discuss it with your physician. WALLET CARDS A wallet card that includes your QR code, retrieval PIN code, and your profile photo can be printed from within the application if you have a WIFI printer. QR CODE SCANNING FOR EMERGENCY RECORD ACCESS In an emergency, emergency personnel can scan the QR code with any QR code scanner to see your pertinent health information. When the QR code is scanned, SOS QR automatically sends an email to your listed contacts, with a map of the emergency location. AUTOMATED RECORD TRANSLATION FOR USE ON TRAVEL When your QR code is access while on travel, SOS QR provides for a translation of your record (including medical conditions and medications)​ so that emergency responders view your records in their language. Languages supported by SOS QR include: English US and English UK, French, Spanish, Portuguese, and Mandarin Chinese. SOS QR Service Subscription: SOS QR is offered with two subscription choices: either 1-month or 1-year. After a 1-month free trial, payment for the Service Subscription of your choice will be charged to your Apple ID account unless it is canceled at least 24 hours before the end of the trial. The Subscription automatically renews unless it is canceled at least 24 hours before the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Terms:
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We have identified that this App provides the following key features

General Information
The App provides general information or guidance
Health Tracking
The App allows users to record relevant health information either manually or automatically using connected Apps or devices
Data Sharing
The App allows users to share information in the App with others or other Apps/Systems
Service Signposting
The App provides links and suggestions for local or national services that are relevant to its focus area
Data Sharing
The App allows users to share information in the App with others or other Apps/Systems
Personal Health Record
The App allows users to create a personal health record

This review area looks at what information an App collects from users, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about users is/ isn't capable of identifying that it relates to them.

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if the user has expressly consented to this.

Data Use

The App does state that it won't share user data in any way with other people without the user's consent.

The App does allow users to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.


This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.


This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.


It wasclear from our review that the App had been through end user testing as part of its design and development.


The App does provide customisable features.

End user capacity

The App does provide support for users with poor sight.

The App does provide support for users with hearing difficulties.


The App doesn't appear to have a clear approach to dealing with user issues.


The App isn't entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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